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Friday, May 25, 2007

Search Engine Jargons- Vol:-8

AdCenter

Microsoft's cost per click ad network.
While it has a few cool features (including dayparting and demographic based bidding) it is still quite nascent in nature compared to Google AdWords. Due to Microsoft's limited marketshare and program newness many terms are vastly underpriced and present a great arbitrage opportunity

AdSense

Google's contextual advertising network. Publishers large and small may automatically publish relevant advertisements near their content and share the profits from those ad clicks with Google.
AdSense offers a highly scalable automated ad revenue stream which will help some publishers establish a baseline for the value of their ad inventory. In many cases AdSense will be underpriced, but that is the trade off for automating ad sales.

AdWords

Google's advertisement and link auction network. Most of Google's ads are keyword targeted and sold on a cost per click basis in an auction which factors in ad clickthrough rate as well as max bid. Google is looking into expanding their ad network to include video ads, demographic targeting, affiliate ads, radio ads, and traditional print ads.
AdWords is an increasingly complex marketplace. One could write a 300 page book just covering AdWords. Rather than doing that here I thought it would be useful to link to many relevant resources.

Affiliate Marketing

Affiliate marketing programs allows merchants to expand their market reach and mindshare by paying independent agents on a cost per action (CPA) basis. Affiliates only get paid if visitors complete an action.
•Most affiliates make next to nothing because they are not aggressive marketers, have no real focus, fall for wasting money on instant wealth programs that lead them to buying a bunch of unneeded garbage via other's affiliate links, and do not attempt to create any real value.

Alexa
Amazon.com owned search service which measures website traffic.
Alexa is heavily biased toward sites that focus on marketing and webmaster communities. While not being highly accurate it is free.

AllTheWeb

Search engine which was created by Fast, then bought by Overture, which was bought by Yahoo. Yahoo may use AllTheWeb as a test bed for new search technologies and features.

AltaVista

Search engine bought out by Overture prior to Overture being bought by Yahoo. AltaVista was an early powerhouse in search, but on October 25, 1999 they did a major algorithmic update which caused them to dump many websites. Ultimately that update and brand mismanagement drove themselves toward irrelevancy and a loss of mindshare and marketshare.

Anchor Text

The text that a user would click on to follow a link. In the case the link is an image the image alt attribute may act in the place of anchor text.

API

Application Program Interface - a series of conventions or routines used to access software functions. Most major search products have an API program.

Arbitrage

Exploiting market inefficiencies by buying and reselling a commodity for a profit. As it relates to the search market, many thin content sites laced with an Overture feed or AdSense ads buy traffic from the major search engines and hope to send some percent of that traffic clicking out on a higher priced ad. Shopping search engines generally draw most of their traffic through arbitrage.

Thursday, May 24, 2007

Search Engine Jargons- Vol:-7

Share of Voice

Share of voice is defined as a relative portion of inventory available to a single advertiser within a defined market sector over a specified time period.

Test Page

If you're using multivariate testing, the test page is the page where you'll experiment with different variations in your content. You decide which variations you'd like to use, and we'll rotate different combinations of those variations on your page in order to determine what will be most effective in getting results for your site.

Text Ad

Concise, action-oriented copy that links to your website. Also known as a sponsored link.

Trademark

A word, name, symbol, or device (or a combination thereof) that identifies the goods or services of a person or company and distinguishes them from the goods and services of others.

Unique User

A single individual or browser who accesses a site or is served either unique content or unique ads. Also known as unique visitor.

Value / Click

The conversion value generated per click. For example: Value / Click = Total value (total_value) / Total number of ad clicks (num_clicks). Conversions are only counted on Google and some of Google Network sites or products. The conversion rate is adjusted to reflect only the ad clicks on which we can track conversions

Value / Cost

Total value divided by total cost for all ad clicks. If you've entered in your revenue or profit value, this statistic will be equal to your ROI. For example: Value / Cost = Total conversion value (total_value) / Total cost (total_cost). Conversions are only counted on Google and some Google Network sites or products. The value-per-cost is adjusted to reflect only the cost of ad clicks leading to conversions

Variations

A variation is a different version of a page section. Each page section includes the original version, the version that is live on your site right now, and the different variations that we'll test on your page. For example, your page currently may have a headline that says, "High quality widgets available at Example.com!" You could test different variations of this headline, such as "Example.com has the widgets you're searching for!" or "Who knows high quality widgets? We do!"

Zero Impression Keywords

Keywords that have generated no impressions of your ads. This may be caused by lack of relevancy to user searches due to keyword obscurity, specificity, or a significant misspelling of the intended keyword.

Opening Image

The opening image is the static image that will be displayed on your video ad before the user initiates the video. When a user clicks the opening image or the play button, the video component of the ad will be played.

Search Engine Jargons- Vol:-6

Local Business Ad

Location-based AdWords ad associated with a business listing in Google Maps.

Maximum CPM bid

Your maximum CPM bid is the highest amount that you're willing to pay for each 1000 impressions on your site-targeted ad. CPM stands for cost-per-thousand impressions

Minimum CPC bid

A minimum cost-per-click (CPC) bid is assigned to each keyword in your account based on its quality (or Quality Score). The minimum bid is usually the least amount you can pay per click in order for your keyword to show ads.

Multivariate Testing

Multivariate testing is a method of experimentation that allows you to test multiple variables simultaneously. For example, using multivariate testing, you could identify the headline, image, and promo text on a page as your page sections, and then create three different variations for each one. When the experiment was running on your page, a user might see Headline A, Image B, and Promo Text C all together, or Headline B, Image C, and Promo Text A.

Optimization

Optimization is the process of modifying your ad campaigns to improve the quality and performance of your AdWords ads. This often involves changing the contents and settings of your campaigns and ad groups, and editing your keyword lists and landing pages.

Play Rate

The play rate column in your video ad reports indicates the number of plays your video receives divided by the number of times your video ad is shown (impressions).

Position Preference

Position preference lets you tell Google which ad position you like best for your ad among all the AdWords ads on a given page. If you find that your ad gets the best results when it is ranked (for example) third or fourth among all AdWords ads, you can set a position preference for those spots. Separate position preferences can be set for any or all of the keywords in your campaign

Quality Score

Quality Score is the basis for measuring the quality and relevance of your ads and determining your minimum CPC bid for Google and the search network. This score is determined by your keyword's clickthrough rate (CTR) on Google, and the relevance of your ad text, keyword, and landing page.

Reach

The total number of unique users who will be served your ad over a specific period of time. Reach is often expressed as a percent of the universe for the demographic category. Also known as an unduplicated audience.

Return on Investment (ROI)

Return on investment (known as ROI) is the ratio of the cost of advertising relative to the profit generated from conversions such as sales or leads. Your ROI indicates the value to your business gained in return for the cost of your ad campaign

Wednesday, May 23, 2007

Search Engine Jargons- Vol:-5

Frequency

The average number of times a unique user saw your ad over a given time period.

Google AdSense

Google AdSense delivers text-based Google AdWords ads that are relevant to what visitors see on website pages - and Google pays web publishers for it. Google AdSense is for web publishers who want to make more revenue from advertising on their site while maintaining editorial quality.

Google AdWords

Google's advertising program based on cost-per-click pricing.

Image Ads

Graphical AdWords ads appearing on select content sites in the Google Network

Impression

The number of impressions is the number of times an ad is displayed on Google or on sites or products in the Google Network.

Invalid Clicks

Clicks that Google does not charge to your account because we determine they were generated by prohibited methods. Examples of invalid clicks may include repeated manual clicking or the use of robots, automated clicking tools, or other deceptive software

Impression Share

Impression share is a new metric that represents the percentage of times your ads were shown (i.e. your accrued impressions) out of the total number of page impressions (i.e. pages where your ad appeared or could have appeared) in the market you were targeting.

Keyword

The keywords you create for a given ad group are used to target your ads to potential customers.
For example, if you deliver fresh flowers, you can use 'fresh flower delivery' as a keyword in your AdWords campaign. When a Google user enters 'fresh flower delivery' in a Google search, your ad could appear next to the search results. In addition, your ad can appear on sites in the Google Network that relate to your keyword.

Keyword Status

Keyword status reflects whether your keyword is eligible to enter the ad auction and trigger ads. The keyword states below may affect any keyword except a negative keyword.

Landing Page

An active web page where customers will 'land' when they click your ad. The web address for this page is often called a 'destination URL' or 'clickthrough URL.'

Search Engine Jargons- Vol:-4

Channel

A network or service advertisers use to create online advertisements to be displayed on search engines or other webpages. Google AdWords is a channel. Channels are identified as PPC (pay-per-click) or non-PPC

Channel Campaign

A shell, or mock, campaign created specifically in your AdWords account to track the ROI (return on investment) and other advertising information for one or more of your ads running on a non-AdWords channel. Channel campaigns usually include one destination URL and one or more keywords.

Contextual Advertising

Google leverages our award-winning search technology to deliver relevant AdWords ads to content pages of sites and products in the Google Network. Our technology draws upon our understanding of the billions of pages in our search index and our ability to crawl web pages to figure out which keywords would lead a user to the page. Then, we match ads to the page based on those keywords

Conversion Page

The conversion page is the page that, when reached by a user, means business results for you. Depending on your type of site, it may be the page where a user will complete a purchase or fill out an interest form.

Conversion Rate

Your conversion rate is the number of conversions divided by the number of ad clicks. Conversions are only counted on Google and some of our Google Network partners. Using Website Optimizer, you'll be trying to increase your conversion rate and therefore improve your return on investment

Conversion Types

The type (purchase/sale, signup, page view, or lead) recorded in the generated code, allowing you greater specificity in your conversion statistics.

Cross-channel Conversion Tracking

A tool to analyze all your online advertising channels - such as search, email, or banner ads - through your AdWords account.

Daily Budget

The amount you're willing to spend on a specific AdWords campaign each day.

Destination URL

The destination URL is the exact URL within your website that you want to send users to from your ad.

Display URL

This is the URL displayed on your ad to identify your site to users

Double Serving

Displaying more than one ad for the same company or person at a time

Monday, May 21, 2007

Search Engine jargons - Vol.3

Account Activation

After signing up for AdWords, you will receive an email to verify your email address. You can then activate your account by logging in and submitting your credit card information. At that point, your ads start running

Activation Fee

A one-time fee applies when you activate your account. This amount is not credited toward the cost of clicks received

Activity

The Activity column of your Billing Summary page contains a list of charges and payments for the relevant time period. Fees and adjustments will also be included in this column.

Ad Group

An ad group contains one or more ads which target one set of keywords or sites. You set a bid (or price) for all the keywords or sites in the ad group. This is called a cost-per-click (CPC) or cost-per-thousand impressions (CPM) bid. You may also set prices for individual keywords or sites within the ad group.

Ad Rank/Positioning

A keyword-targeted ad's position is based on its Ad Rank, which is determined by your keyword or ad group's cost-per-click (CPC) bid times the matched keyword's Quality Score. For the top positions above Google search results, your ad's actual CPC is used instead of its CPC bid to determine its position.

Ad Scheduling

Ad scheduling lets AdWords users control the days and times their ad campaigns appear. Ad scheduling can be enabled for any AdWords Standard Edition campaign. Users may also choose an advanced mode, which allows them to raise or lower their bids for a campaign at certain times of the day.

Ad Serving

Ad serving is how often active ads within an ad group show in relation to one another. You can have one of the following two ad serving settings in your ad group

Ad Variations

Ad variations are multiple versions of an ad for a single product or service, all based on the same set of keywords. Variations are a good way to test many versions of the same message to see which works best with potential customers.

Affiliate

An affiliate is an individual advertiser or website owner who has a business relationship with a merchant to promote the merchant's product or service. The affiliate earns a small commission from the merchant for each referral that results in a sale; the merchant handles payment and fulfillment.

Average value

The total value of all conversions divided by the total number of conversions

Search Engine jargons - Vol.2

Ad: The text to support a search result after a user queries a term.

Advertiser: A person or company who wants to publicize the qualities of their product, service, business, or event in order to encourage people to buy or use it.

Algorithm: A set of rules that a search engine uses to rank the listings contained within its index, in response to a particular query.

Beta Site: Refers to the adCenter Beta Site.

Choices: Refers to various options for advertisers to choose from in their Content Ads settings—choices delivers advertiser control.

Click through rate (CTR): The percentage of those clicking on a link out of the total number who see the link.

Content-targeted advertising or contextual advertising: Based on keywords and phrases, contextual ads will appear on Web pages that have relevant content to those keywords and phrases.

Content Ads: Microsoft adCenter’s contextual advertising product.

Conversion Rate: The relationship between visitors to a website and actions considered to be a "conversion," such as a sale or request to receive more information. Often expressed as a percentage.

Cost per click (CPC): A system where an advertiser pays an agreed amount for each click that someone makes on a link leading to their website.

CPC: Cost-per-click, advertiser only pays when the consumer clicks on their ad.

Crawler: A component of a search engine that gathers listings by automatically crawling the web. A search engine's crawler (also called a spider or robot) follows links to web pages. It makes copies of the web pages found and stores these in the search engine's index.

Distribution Method: The method by which adCenter distributes or targets ads to a specific Web page (either search or content).

Keywords: Query terms that a user enters into the search field.

Metatags: Information placed in a web page not intended for users to see, which typically passes information to search engine crawlers, browser software, and some other applications.

Metadescription Tag: Allows page authors to say how they would like their pages described when listed by search engines. Not all search engines use the tag.

Microsoft adCenter: The Search advertising tool from Microsoft that allows you to bid on keywords to expose your business to the Live Search audience.

Migration: Term to use in reference to advertiser “migration” to the adCenter Beta site.

On-network: Ads will be shown on a company’s network of Web properties. For example, with Content Ads, the ads will run on the MSN network.

Off-network: Ads will be shown on other Web site networks other than the MSN network. The term generally means “publishers”.

Organic Listings: Listings that search engines do not sell (also referred to as natural or algorithmic listings).

Paid Inclusion: Advertising program where pages are included in a search engine's index in exchange for payment, although there is no guarantee of ranking well. Marketers pay to be included in the directory, on a CPC basis or per URL fee basis, with no guarantee of specific placement.

Pay-Per-Click (PPC): See Cost per click.

Paid Listings: Listings that search engines sell to advertisers, usually through paid placement or paid inclusion programs. In contrast, organic listings are not sold.

Parameter: Words that are "plugged in" to an ad title or description at display time to customize the ad in response to a search query.

Pay-for-Performance (P4P): Term popularized by some search engines as a synonym for pay-per-click, stressing to advertisers that they are only paying for ads that perform in terms of delivering traffic measured by clicks.

Publisher: A person or company that publishes online Web site and content.

Query: A request for information.

Rank: How well a particular web page or website is listed in search engine results.

Return on Investment (ROI): Refers to the percentage of profit or revenue generated from a specific activity.

Search advertising: Based on keywords and phrases, search ads appear on the Search Results page.

Search Engine Marketing (SEM): The act of marketing a website via search engines - whether this be improving rank in organic listings, purchasing paid listings or a combination of these - and other search engine-related activities.

Search Engine Optimization: The act of altering a website to improve search engine listings.

Upgrade: Advertisers are upgraded to Content Ads—in that they have access to expanded distribution options.

Saturday, May 19, 2007

Search Engine jargons - Vol.1

Click-through rate

Click-through rate or CTR is a way of measuring the success of an online advertising campaign. A CTR is obtained by dividing the number of users who clicked on an ad on a web page by the number of times the ad was delivered (impressions). For example, if your banner ad was delivered 100 times (impressions delivered) and 1 person clicked on it (clicks recorded), then the resulting CTR would be 1%.

Banner ad click-through rates have fallen over time, often measuring significantly less than 1%. By selecting an appropriate advertising site with high affinity (e.g. a movie magazine for a movie advertisement), the same banner can achieve a substantially higher click-through rate. Personalized ads, unusual formats, and more obtrusive ads typically have higher click-through rates than standard banner ads.
CTR is most commonly defined as number of clicks divided by number of impressions and generally not in terms of number of persons who clicked. This is an important difference because if one person clicks 10 times on the same advertisement instead of once then the CTR would increase in the earlier definition but would stay the same in term of later definition.



Pay per click

Pay per click (PPC) is an advertising technique used on websites, advertising networks, and search engines.

Advertisers bid on "keywords" that they believe their target market (people they think would be interested in their offer) would type in the search bar when they are looking for their type of product or service. For example, if an advertiser sells red widgets, he/she would bid on the keyword "red widgets", hoping a user would type those words in the search bar, see their ad, click on it and buy. These ads are called "sponsored links" or "sponsored ads" and appear next to and sometimes above the natural or organic results on the page. The advertiser pays only when the user clicks on the ad.



Cost Per Mille

CPM Cost Per Mille or cost ‰ or Cost per thousand or cost per mille (abbreviated as CPT or, more commonly, CPM). In Latin mille means thousand, therefore, CPM means cost per thousand. CPM is a commonly used measurement in advertising. Radio, television, newspaper, magazine and online advertising can be purchased on the basis of what it costs to show the ad to one thousand viewers (CPM). It is used in marketing as a benchmark to calculate the relative cost of an advertising campaign or an ad message in a given medium. Rather than an absolute cost, CPM estimates the cost per 1000 views of the ad.
Calculation
An example of computing the CPM:
1. Total cost for running the ad is $15,000.
2. The total audience is 2,400,000 people.
3. The CPM is computed as CPM = ($15,000 x 1000)/2,400,000 = $6.25
4. CPM can also be calculated as CPM = $15,000/(2,400,000/1000) = $6.25


Effective Cost Per Mille

Effective Cost Per Mille or eCPM (as it is often initialized to) is a phrase often used in online advertising and online marketing circles. It means the cost of every 1,000 ad impressions shown.

CPM is considered the optimal form of selling online advertising from the publisher's point of view. A publisher gets paid every time an ad is shown.
eCPM is used to measure the effectiveness of a publisher's inventory being sold (by the publisher) via a CPA, CPC, or CPT basis. In other words, the eCPM tells the publisher what they would have received if they sold the advertising inventory on a CPM basis (instead of a CPA, CPC, or CPT basis).


CPA as "Cost Per Action"

CPA is considered the optimal form of buying online advertising from a direct response advertiser's point of view. An advertiser only pays for the ad when an action has occurred. An action can be a product being purchased, a form being filled, etc. (The desired action to be performed is determined by the advertiser.) Google has incorporated this model into their Google AdSense offering while eBay has recently announced a similar pricing called AdContext.
A related term, effective Cost Per Action, is used to measure the effectiveness of advertising inventory purchased (by the advertiser) via a CPC, CPM, or CPT basis.
The CPA can be determined by different factors, depending where the online advertising inventory is being purchased.


CPA as "Cost Per Acquisition"

CPA is sometimes referred to as "Cost Per Acquisition", which has to do with the fact that most CPA offers by advertisers are about acquiring something (mostly new customers, prospects or leads). Using the term "Cost Per Acquisition" instead of "Cost Per Action" is not incorrect. It is actually more specific. "Cost Per Acquisition" is included in "Cost Per Action", but not all "Cost Per Action" offers can be referred to as "Cost Per Acquisition".

Microsoft New Move In SEM

For $6 billion, Microsoft buys huge slice of online-ad pie

Microsoft on Friday announced the biggest acquisition in company history in a bid to grab more of what Microsoft estimates is a $40 billion global digital-advertising market from arch-competitor Google. The Redmond company that made its fortune building software will pay a premium price of $6 billion for aQuantive, a Seattle-based pioneer in next-generation advertising.

The high-stakes deal, which will be reviewed by regulators, is the latest in a string of recent advertising acquisitions that promise to reshape how commercials are bought, sold and presented online -- and who profits.

The global technology giant has shied away from transactions of this size, spending $1 billion or more on acquisitions only four other times in its history. Its tendency has been to acquire smaller companies or just their technology, avoiding the potential pitfalls of combining large work forces.

If the combination with aQuantive goes well -- a process the companies will be planning in the next two months -- Microsoft executives could be emboldened to go after other major deals, said Mark Anderson, a technology analyst in Friday Harbor.

More high-profile acquisitions could also juice Microsoft's stock price, Anderson said, which has been largely stagnant over the past six years, much to investors' chagrin.
Microsoft shares dipped slightly on Friday to close at $30.83 each. Meanwhile, aQuantive stock skyrocketed almost $28, or 77.8 percent, to $63.79 a share. Microsoft is planning to pay $66.50 in cash for each aQuantive share.

No bargain buy

Microsoft is paying a premium price -- well above what several analysts thought aQuantive was worth -- likely because of a competitive bidding process and a frenzy of recent acquisitions in the industry.

In April, Google, which makes most of its money selling advertising next to results from its market-leading Internet search engine, announced a $3.1 billion purchase of DoubleClick, the biggest seller of online-display advertising, such as the banners that run along the top and sides of Web sites.

Microsoft was rumored to be a bidder for DoubleClick and has since complained to regulators that the deal puts too much control in the hands of one company -- the same charge that landed Microsoft in the protracted antitrust battle over its monopoly of computer operating-system software.

"Yahoo! was making moves, everybody was making moves, and Microsoft had visibly lost out on a couple of these battles at a time when they've got more money than God in the bank," Anderson said.

Asked whether the acquisition is in part to prevent a competitor from getting aQuantive -- one the last large independent digital-advertising houses -- Johnson talked only of the opportunity.
"We looked at how rapidly this industry is consolidating and unfolding, and we felt like now was the time to put a stake in the ground that says we are going to take our advertising platform to the next level and we are committed to this industry for the future growth of our company," Johnson said.
10 Must DO's For Best Online Ad Copy

1.) Be reader-centered, not writer-centered.
Many ads, brochures, and Web sites we see talk endlessly on and on about how great their products and companies are. Hello? Customer, anyone? Think of your reader thinking, “What’s in it for me?” If you can, talk with some of your current customers and ask them 1) why they chose you, and 2) what they get out of your product or service. TIP: To instantly make your copy more reader-focused, insert the word “you” often.

2.) Focus on the benefits
not just the features.The fact that your product or service offers a lot of neat features is great, but what do they DO for your customer? Do they save her time or money? Give her peace of mind? Raise her image to a certain status? Here’s an example: If you go buy a pair of Gucci sunglasses, you’re not just looking for good UV protection. You’re buying the sleek, stylish Gucci look. So that’s what Gucci sells. You don’t see their ads talk about how well made their sunglasses are. Think end results. Now, what does an insurance broker sell? Policies? No — peace of mind. (See? You’ve got it.)

3.) Draw them in with a killer headline.
The first thing your reader sees can mean the difference between success and failure. Today’s ads are chock full of clever headlines that play on words. They’re cute, but most of them aren’t effective. There are many ways to get attention in a headline, but it’s safest to appeal to your reader’s interests and concerns. And again, remember to make it reader centered — no one gives a hoot about your company.Bad: “SuccessCorp Creates Amazing New Financial Program” Better: “Turn Your Finances Around in 30 Days!”

4.) Use engaging subheads.
Like mini-headlines, subheads help readers quickly understand your main points by making the copy “skimmable.” Because subheads catch readers” eyes, you should use them to your benefit! Read through your copy for your main promotional points, then summarize the ideas as subheads. To make your subheads engaging, it’s important to include action or selling elements. Bad: “Our Department’s Successes.” Better: “Meet Five Clients Who Saved $10K With Us.”

5.) Be Converational
Write to your customers like you’d talk to them. Don’t be afraid of using conversational phrases such as “So what’s next?” or “Here’s how do we do this.” Avoid formality and use short, easy words. Why? Even if you think it can’t possibly be misunderstood, a few people still won’t get it.

6.) Nix the jargon.
Avoid industry jargon and buzzwords — stick to the facts and the benefits. An easy way to weed out jargon is to think of dear old Mom reading your copy. Would she get it? If not, clarify and simplify. (This rule, of course, varies, depending on who your target audience is. For a business audience, you should upscale your words to what they’re used to. In these cases buzzwords are often crucial. Just make sure your points don’t get muddled in them!)

7.) Keep it brief and digestible.
No one has time to weed through lengthy prose these days. The faster you convey your product or service’s benefits to the reader, the more likely you’ll keep her reading. Fire your “biggest gun” first by beginning with your biggest benefit — if you put it toward the end of your copy, you risk losing the reader before she gets to it. Aim for sentence lengths of less than 20 words. When possible, break up copy with subheads (see no. 4), bullets, numbers, or em dashes (like the one following this phrase) — these make your points easy to digest.

8.) Use testimonials when possible.
Let your prospects know they won’t be the first to try you. Give results-oriented testimonials from customers who have benefited immensely from your product or service. Oh, and never give people’s initials only — it reminds me of those ads in the back of magazines with headlines like “Lose 50 Pounds in Three Days!” Give people’s full names with their titles and companies (or towns and states of residence) — and be sure to get their permission first.

9.) Ask for the order!
Tell your reader what you want her to do — don’t leave her hanging. Do you want her to call you or e-mail you for more information? Order now? Call to schedule a free consultation? Complete a brief survey? Think about what you’d most like her to do, and then ask her. It’s amazing how many marketing materials I come across every day that don’t make it clear what the reader should do. If you wrote interesting copy, your reader may forget you’re trying to sell something. Tell her what to do, and she’ll be more likely to do it.

10.) Have your copy proofread!
Good. Now have it proofread again. Don’t risk printing any typos, misspellings, or grammatical mistakes that will represent your company as amateurish. Hire a professional editor/proofreader to clean up your work and double-check your grammar. Remember, you only get one chance to make a first impession! Oops — *impression*.